As Tourmaline's multifamily portfolio expanded rapidly, their existing CapEx management processes couldn't keep pace. Project managers were juggling multiple spreadsheets and email chains to track renovations and capital improvements across properties. The lack of standardized workflows meant inconsistent execution, delayed approvals, and limited visibility for leadership into project status and spend across the portfolio.
Case Study
×Tourmaline scales CapEx operations across a growing portfolio
How Tourmaline streamlined capital project management and gained real-time visibility across their multifamily investments
0%
faster project approvals
0%
reduction in reporting time
0X
projects managed per PM
Industry
Multifamily
Portfolio
1,000+ Projects
Solution
Banner Platform
01
The Challenge
"
If our prior software made 4 things easier, it made 4 things harder - Banner is our ideal system.
02
The Solution
Tourmaline partnered with Banner to implement a unified CapEx management platform across their entire portfolio. The team established standardized workflows for project requests, approvals, and vendor management. With Banner's real-time dashboards, leadership gained instant visibility into every capital project, while property managers could efficiently manage day-to-day execution with automated alerts and streamlined communication.
03
The Results
After implementing Banner, Tourmaline achieved significant operational improvements. Project approvals that previously took days now happen in hours, with a 40% reduction in approval cycle time. The automated reporting capabilities cut reporting time by 60%, freeing up asset managers to focus on strategic initiatives. Most impressively, project managers now handle twice as many projects without sacrificing quality or oversight.
Key Benefits Achieved
Standardized workflows across all properties
Real-time portfolio-wide visibility
Faster approval cycles and decision-making
Automated reporting for stakeholders
Scalable processes that grow with the portfolio
Ready to achieve results like Tourmaline?
Join the leading real estate companies transforming their CapEx management with Banner.